Shipping Policy

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Parcels are dispatched throughout the week. We will contact you via text message with the contact number you provided at checkout to notify you about the parcel dispatched as well as the day of Delivery arrival. Delivery delays can occasionally occur due to unexpected customs checks or other events beyond our control.

Domestic Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping to most Major countries across the globe. For International orders Outside of India, Please take a screenshot of your shipping Cart and send a Mail to us on: najwafragrances@gmail.com

Shipping options

Estimated delivery time
Standard 8 to 20 business days
Expedited 5 to 14 business days
Express 3 to 10 business days

The Table shows Shipping Options and Estimated Delivery time for USA, please reach out to us to get estimated delivery time for your respective country.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within prescribed days of receiving your shipping confirmation email, please contact us at: najwafragrances@gmail.com with your name and Tracking No, and we will look into it for you.

Delays and Liability

Delivery delays can occasionally occur due to unexpected customs checks or other events beyond our control.

We cannot take any responsibility for items that are held by customs or lost or damaged during transit.

If the order arrives at your country and the customer refuses to accept the package, No attempt will be made in the country of destination to deliver the package.

*Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. An Najwa is not responsible for these charges if they are applied and are your responsibility as the customer.